How to Access SNAPbuilder (Office Managers) How to Access SNAPbuilder (Basic Users) SNAPbuilder NOTE: Button 1 should always be set to your Line Appearance, do not change it as it’s by default Line Appearance – Line registration to the device Shared Line Appearance – Adds a shared line that can be added…
Set Up SSO Sign in with SSO
Accessing the Company Directory If you would like to search for a specific name, press the softkey for “Search”. If you would like to just view the entire directory, press the “Enter” softkey or the “OK” button.
Launching SNAPmobile Web Log into manager portal. At the top right of the page, click Apps to expand the drop-down menu. Click SNAPmobile Web A new window will pop out with the softphone Getting Started In the new softphone window, follow the prompts to get started. When prompted to enable…
Make a Call Via Contact Page Select the contact you want to call Press the phone icon to the right of the contact Make a Call Via the Dialpad Press on the yellow dial pad icon in the lower right corner Dial the number or extension you wish to reach…
Download SNAPmobile Account Setup
Verify E911 Registration The following steps will allow you to test E-911 registration. Place Test Call Using any hosted phone dial 933. You will receive a message with the current registration status. Contact us immediately if you believe there is an error related to your registration.
Scope: The following options will allow you to access your voicemail remotely. Requirements: Portal Access (Office Manager or Above) Using Auto Attendant A DID must already be routed to your Auto Attendant for this to function. The most common use is with a night hours AA. From your manager portal…
Requirements User Extension Voicemail Pin Managing Via Phone From your phone press the Messages key or dial 9901 Enter your Voicemail PIN followed by the # key Press 6 for the Greetings Menu Press 1 to record your new greeting Press 1 to record a greeting Record your greeting and press # when you are finished Press 1 to keep the new recording…