How to Receive/Manage Inbound Faxes

Requirements

• Access to Manager Portal
• Fax feature enabled

Inbound Fax Handling

1. Log in to the Manager Portal
2. Click on the Fax navigation icon as shown below. If you don’t see this button, the fax is not configured or enabled on your account
   
3. Click 
4. In the Settings option modal window, you’ll see Edit (Area) XXX-XXXX your 10 digit fax number.
   
   Note: ColTech can help manage the Enabled Methods and ATA options. 
   

   Email with Attachment	Choose this if you want to receive the fax document via email
   Email without Attachment	Choose this if you want to receive the fax document via email
   Portal	Choose this only if you want to keep the fax in the portal. You may select this option with/or without the attachment

   
   
   Note: You can select either w/attachment or w/o attachment option but not at the same time.
   Note: Multiple email addresses can be assigned to the fax user, where the inbound fax will be received by all email addresses under the users profile settings.  
5. Once you are satisfied, click to save your fax settings.